Online Ordering Tutorial

Welcome to Nursery Outlet's online ordering platform. Setting up your access properly secures your correct custom tier pricing.

• New Customers (Open to All): Click "New Customer" (top right) to fill out your details (open to both commercial companies and the general public). This triggers a follow-up email from our onboarding team.
• Returning Customers: If you have purchased from us before, click "Forgot your password" on your first login, enter your email, and use the reset link.

Once logged in, verify your environment settings and select the correct catalog files before you begin.

• Availability Template: Select the dropdown menu at the top of the interface. Choosing your specific approved template filters products to the sets you have direct purchasing access to.

Utilize multiple lookup vectors to navigate thousands of conifers, shade trees, maples, and shrubs rapidly.

• Refined Dropdowns: Filter products by combining Size, Category, and Zone menus.
• Instant Clear: Use the dedicated button to clear all active filters and return to the main availability view.
• Keyword Search: Type terms like "wellness" directly into the product search box for narrow match-ups.
• View Toggle: Easily switch between Grid View and Tile View based on your catalog display preference.

Manage quantities and configure local delivery or installation logistics right inside your cart checkout flow.

• Enter Quantities: Fill in desired plant numbers directly in the "Order" column next to each product.
• Shopping Cart Review: Click the cart icon (top right) to review current items, verify your shipping details, and request delivery or specialized installation.
• Cart Utilities: Use the "Clear Order" button to restart (use caution), or adjust/delete individual lines via the trash can icon beside each product item.
• Place Order: Verify the order summary, click "Place Order", and receive your receipt.

Keep track of your transaction history, check pending items, and print invoices directly from your customer portal.

• Open Orders: Use the history dropdown menu to view status on currently active, pending orders.
• Invoices Section: Review or download transaction invoices from all completed past orders.

We appreciate your partnership. Our support team is here to assist with any questions about online ordering, plant specs, or shipping schedules.